Titan's Gym
440-953-9753
Titan's Gym is an 11,000 square foot fitness center located 1/4 mile west of Great Lakes Mall. It offers a large weight room with plate-loaded machines, power racks and smith machines. Enjoy your workout with more than 35 cardio machines while watching TV on the big screen or movies in the cardio theater. Enroll for a group exercise class that is free for members. Other benefits of the gym include tanning and a health cafe.
- Hours: Daily, 24 hours
- Handicap Accessible: Sidewalk is level with entrance.
- Payments accepted: Cash, Discover, MasterCard, Personal Check, Visa
- Discounts: Group/family
- Membership info: No contracts; monthly fees vary based on membership type.
- Parking: Free lot
- What's the best time of day to visit the gym?: Early morning.
- Features: Cardio (bicycle), Cardio (elliptical), Cardio (stair master), Cardio (tread mill), Food/drink, Shop, Strength (free weights), Strength (machines)
- Services: Classes, Fitness assessment, Personal training, Towel service
- Classes/programs: Aerobics, Pilates, Yoga
- Restrictions: No alcohol, No outside food, No pets, No smoking
In January I signed up for a 2-year gym membership at Titan Gym. Before signing, the conversation went like this:
Me: I only want to sign up for a few months. I don't want to belong to a gym in the summertiime.
Titan: You can suspend your membership over the summer months. (He volunteered this. I had never heard of such a thing.)
Me: How does it work?
Titan: Say you suspend it for 3 months. Then your expiration date gets moved back 3 months.
Me: How do I do it?
Titan: Just tell them at the front desk when you want to do it.
The ability to suspend is the only reason I signed up. Now they won't to let me suspend the membership for the summer, saying "It's not in the contract." They led me to believe that it's a normal part of belonging to the gym and then hid behind what's (not) written.
All my attempts at peaceful resolution were met by hiding, avoiding, and more lying. It would cost me more to take them to Small Claims Court than what the damages are (thankfully, a fairly cheap membership), so my only recourse is the BBB and writing reviews online.
Bottom line: they lied to my face just to get me to sign the contract.