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Local Voices

Grategize Your Business! Three Keys to Customer Engagement and Retention

Lake Communicators September 11 Luncheon ~ Lisa Ryan, MBA, Grategy
 
Mother Teresa once said, “We are more starved for appreciation than we are for bread.”  If you are looking for ways to bring more gratitude into your life, you are in the right place.

Lisa Ryan, MBA, is a nationally recognized gratitude expert and founder of Grategy®.  Using her twenty-plus years of sales, marketing and training, her mission is to change the world, one “Thank You” at a time.

Let Lisa’s experience as a co-star in two films:  the award-winning film, “The Keeper of the Keys,” with Jack Canfield of Chicken Soup for the Soul and “The Gratitude Experiment” with Bob Proctor; and as the author of five books including, “The Upside of Down Times” and “From Afraid to Speak to Paid to Speak” work for you as she shares the wisdom of her life’s work.

The importance of creating a climate of support and encouragement in the workplace cannot be over-stated. If your customers feel unappreciated or ignored, they may choose to go somewhere else. Creating a culture of appreciation in the workplace builds stronger relationships and keeps your customers happier and more satisfied, leading to greater retention and higher profits.

In this program, Lisa Ryan shares powerful strategies that incorporate gratitude into the organization to positively impact customer loyalty.  You will learn about Grategy®, Lisa’s proven Gratitude Technology which improves on the organization’s sense of engagement through the use of gratitude strategies.

Make reservations for this luncheon by September 9 on www.lakecommunicators.com or by contacting Shirley at wolfeshirley@yahoo.com. Guests are always welcome. The cost is $15 for members and $20 for non-members. For additional information and to make reservations, visit www.lakecommunicators.com.

Dino’s Restaurant is located at 4145 SR 306, Willoughby, Ohio (just off I90). Lunch meetings are held from 11:45 a.m. to 1:00 p.m. and include networking, a buffet luncheon and a half-hour program.

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