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Vickie, Neighbor

Listening & Social Media by Heidi Cool

Dino's Rt 306 & Rt 90, Tuesday, June 4th, 2013, 6-8 Hosted by @NAPWInc Euclid/Mentor chapter.

Listening forms the basis of many social media activities. At this meet-up, Cleveland Social Media Club member, Heidi Cool will discuss how we can use tools and custom social media searches to monitor mentions of our brands, products and services on online mainstream and social media; how we can use what we learn to respond to our followers and potential clients; and ways we can use listening tools to develop sharable content.

Heidi is a Web developer and social media consultant from Cleveland Heights who started her own business in early 2009. Prior to that she was Webmaster at Case Western Reserve University. You can find related tips on her Web Development Blog and on Welcome to Social Media, a cooperative project produced by the Cleveland Social Media Club.

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